---
title: Daily Memberships Tracking Tab
description: The Daily Membership Tracking tab in QuickSight has visuals that provide the data to calculate business metrics like churn and membership attrition.
---

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# Daily Memberships Tracking Tab

## The Daily Membership Tracking tab in QuickSight has visuals that provide the data to calculate business metrics like churn and membership attrition.

[How do I see how many recurring memberships were billed?](https://support.approach.app/knowledge-base/daily-membership-tracking-tab#one)

[How do I see the recurring memberships that came off hold?](https://support.approach.app/knowledge-base/daily-membership-tracking-tab#two)

[How do I see the recurring memberships that went on hold?](https://support.approach.app/knowledge-base/daily-membership-tracking-tab#three)

[How do I see how many recurring memberships cancelled?](https://support.approach.app/knowledge-base/daily-membership-tracking-tab#four)

[How do I see how many recurring memberships expired?](https://support.approach.app/knowledge-base/daily-membership-tracking-tab#five)

[How do I see how many recurring memberships were newly sold?](https://support.approach.app/knowledge-base/daily-membership-tracking-tab#six)

[How do I see how many non-recurring memberships were newly sold?](https://support.approach.app/knowledge-base/daily-membership-tracking-tab#seven)

[How do I see the total number of auto billing transactions?](https://support.approach.app/knowledge-base/daily-membership-tracking-tab#eight)

[How do I see everyone that purchased a membership for the first time?](https://support.approach.app/knowledge-base/daily-membership-tracking-tab#nine)

 

**Note: Several of the visuals can be expanded to view more membership and customer info by clicking the ![](https://support.approach.app/hs-fs/hubfs/Knowledge%20Base%20Import/Screenshot%202023-10-04%20at%203-05-57%E2%80%AFPM-png.png?width=17&height=24&name=Screenshot%202023-10-04%20at%203-05-57%E2%80%AFPM-png.png), collapsed by clicking the ![](https://support.approach.app/hs-fs/hubfs/Knowledge%20Base%20Import/Screenshot%202023-10-04%20at%203-07-46%E2%80%AFPM-png.png?width=17&height=24&name=Screenshot%202023-10-04%20at%203-07-46%E2%80%AFPM-png.png), or clicking the column name to view more options.** 

![](https://support.approach.app/hs-fs/hubfs/Knowledge%20Base%20Import/Screenshot%202023-10-04%20at%203-10-31%E2%80%AFPM-png.png?width=360&height=138&name=Screenshot%202023-10-04%20at%203-10-31%E2%80%AFPM-png.png)

 

### How do I see how many recurring memberships were billed?

**Tab:** *Daily Membership Tracking*

**Name of Visual:** *Recurring Auto Billing*

**Filter Options:** *Date Range, Location, Membership Status, Membership Type*

**Description:** This visual includes successful and unsuccessful recurring auto billing payments. Membership Status is captured at the time of billing; it does not necessarily reflect the current status. However, Billing Status will update based on live updates to the order.  

 

### How do I see the recurring memberships that came OFF hold?

**Tab:** *Daily Membership Tracking*

**Name of Visual:** *Reactivated Recurring Memberships*

**Filter Options:** *Date Range, Location, Membership Type*

**Description:** The count of recurring memberships that were reactivated after previously being on hold.

### How do I see the recurring memberships that went ON hold?

**Tab:** *Daily Membership Tracking*

**Name of Visual:** *Deactivated Recurring Memberships*

**Filter Options:** *Date Range, Location, Membership Status*

**Description:** The count of recurring memberships that went on hold after previously being active.

### How do I see how many recurring memberships CANCELLED?

Tab: *Daily Membership Tracking*

Name of Visual: *Cancelled Recurring Memberships*

Filter Options: *Cancel Date Range, Location, Membership Type*

Description: The count of recurring memberships with a cancel date within the specified time frame. A membership can receive a cancel date in three ways: manual cancellation on the membership record, cancelling the affiliated order, and refunding the order using the "cancel order item" check box in the Main App. 

### How do I see how many recurring memberships EXPIRED?

Tab: *Daily Membership Tracking*

Name of Visual: *Expired Recurring Memberships*

Filter Options: *End Effective Date Range, Location, Membership Type*

Description: Recurring memberships that are expired because they hit their end effective date. These are different from cancelled memberships. An end effective date can be manually adjusted on a membership via the customer profile.

 

### How do I see how many recurring memberships were newly sold?

Tab: *Daily Membership Tracking*

Name of Visual: *Newly Sold Recurring Memberships*

Filter Options: *Date Range, Location, Membership Type*

Description: Newly purchased recurring memberships that were sold in-store or online, displayed by the date the order was placed, regardless of payment status. Refunding and cancelling orders will not affect this visual's count.

### How do I see how many non-recurring memberships were newly sold?

Tab: *Daily Membership Tracking*

Name of Visual: *Newly Sold Non-Recurring Memberships*

Filter Options: *Date Range, Location, Membership Type*

Description: A count of the non-recurring memberships sold. Order refunds and cancellations do not affect this visual's count. 

 

### How do I see the total number of auto billing transactions?

Tab: *Daily Membership Tracking*

Name of Visual: *Auto Billing Transactions*

Filter Options: *Date Range, Location, Membership Type*

Description: This visual displays all auto billing membership transactions. A transaction may have multiple memberships within the order. Only completed or paid transactions are included in this visual. 

### How do I see everyone that purchased a membership for the first time?

Tab: *Daily Membership Tracking*

Name of Visual: *First Time Members*

Filter Options: *Date Range, Location, Membership Type*

Description:  This visual includes both recurring and non-recurring memberships. It displays customers that have been assigned a membership for the first time. 

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