Front Desk Basics The basic Approach Knowledge Base articles any Front Desker should be armed with! Front Desk Basics: Main App Vs Kiosk Vs Portal How to Navigate the Main App How to Create a New Customer How to Check-In (Members, Guests, and Voids/Cancels) How to Check-In After Purchase How to use QR and Bar Codes for Check-in How to Sign a Waiver through Main App How to Use the Kiosk How to Sell an Item How to Sell a Membership or Pass How to Sell and Assign Gift Cards Refunding/Cancelling Orders Managing Memberships How to Assign a Certification Membership vs Cart Level Discounts Front Desk Basics (Level 2!) How to Create and Manage a Household How to Merge Accounts Note Notifications How to Open and Close a Cash drawer How to Send Additional Documents to Customers How to Save a Payment Card to a Customer's Profile Cancelling/Checking Out a Pending Order How to Set the Portal as a PWA How to Reschedule or Reassign a Ticket
