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Release Notes, October 14th, 2025

See here for our latest enhancements, bug fixes, knowledge base updates and notes from our support team. As always, please clear your cache to ensure all updates are pushed through on your end.

Bug Fixes 🐞

'Active' Checkbox on Shared Memberships- On Shared Membership Types, when going to make the membership active, the box was MIA! But we put out an APB, and it has been found!

Single Location Device Switching- When attempting to switch devices after the location prompt on the Main App, if your gym only had one location it would not allow for the device change. This was a bit cumbersome to folks, so we fixed it!

Recurrence on Shared Membership List- In Memberships > Shared when setting the Recurrence to "Recurring" there were still some non-recurring memberships showing. This is no longer the case!

Adding to a Cart after attempting Checkout- When an order was cancelled at the terminal and the transaction ‘fails,’ clicking the ‘back arrow’ out of the checkout screen would result in the Cart still appearing seemingly with the ability to ‘add’ items to it, although the items could not be added successfully. Now, a message will prompt you to cancel the pending order if you need to add more items to it.

"Fix items" with Shared Memberships- When "Fix items" was presented on an order with a shared membership, it wouldn't fix the items. This has since been fixed! (See what I did there)

Waiver Logo- There was a bug making the logo on waivers quite large. It was a bit obstructive and unnecessary, so we fixed it!

FCFS Events on the Portal- Previously, if a First Come, First Serve was cancelled, customers that had the reservation page pulled up before the event was cancelled were still able to make a reservation. Now, if the event is cancelled and a customer attempts to make a reservation they will get a notification via error message saying that the event has been cancelled.

Editing Membership Promo Code items- When the 'Applicable Items' section in promo codes was applied to a revenue category, editing the Discount Amount or the Sign-up Fee would edit the other membership discount fields. But this bug has now been squashed!

Customer Profile preview- On a Calendar Event, when navigating to the Guest list and selecting a guest to view their profile preview, it would not pop-up! This has been fixed!